Then it walked away. In November 2023, ADT closed 22 of its 38 solar branches. On January 24, 2024, it announced a full exit from residential solar, and field operations wound down by mid-2024. This wasn't a bankruptcy - ADT is very much alive as a security company - but the solar division that installed your system, with its local crews and trucks, no longer exists.
TL;DR
- ADT sold its systems with a 25-year workmanship warranty and a 25-year power production guarantee, and to its credit, ADT publicly states it will continue to fulfill warranties on previously installed systems (its solar support line is (833) 409-1007).
- ADT Solar installed Enphase microinverters almost exclusively - in its later years, the IQ8 line - under panels from makers like Qcells, Silfab, and Canadian Solar, with Tesla Powerwall and Enphase batteries.
- Estimates are always free.
- See our guides for Titan Solar Power, Vivint Solar (now Sunrun), SolarCity (now Tesla), and our full orphaned-system guide.
The warranty situation: real on paper, thin on the ground
ADT sold its systems with a 25-year workmanship warranty and a 25-year power production guarantee, and to its credit, ADT publicly states it will continue to fulfill warranties on previously installed systems (its solar support line is (833) 409-1007). We'd encourage you to use that - it's what you paid for.
The practical problem is that a warranty needs a truck and a technician, and ADT no longer has them in San Diego. Its BBB file shows hundreds of complaints since the exit, with customers reporting months-long waits on active roof leaks and, in some cases, no local servicing provider available to diagnose their system at all. If you have an ADT warranty claim, file it and document everything - and if your roof is leaking or your system is down right now, you may not want to wait in that queue.
The good news: your equipment is very serviceable
ADT Solar installed Enphase microinverters almost exclusively - in its later years, the IQ8 line - under panels from makers like Qcells, Silfab, and Canadian Solar, with Tesla Powerwall and Enphase batteries. Enphase is a healthy, operating company with strong equipment warranties, and Enphase systems are among the easiest for a licensed local contractor to diagnose, repair, and re-register.
Want your roof checked before panels go up?
Free inspection across Southern California, with photos of exactly what we find.
What we do for former ADT Solar customers
- A $399 solar system and roof inspection report - credited toward your job - production audit, wiring and connector inspection, and a look at every roof penetration, with the findings in writing. It's also solid documentation if you're pursuing an ADT warranty claim.
- Diagnostics and repair under an active C-10 electrical license - failed microinverters, arc faults, rapid-shutdown issues, and the Enphase warranty claim legwork. In many cases we can replace failed equipment at no cost to you under the manufacturer's warranty - our inspection report tells us whether you qualify.
- Monitoring restoration - getting your Enphase Enlighten portal under your own name and actually watched.
- Detach-and-reset for reroofs - roofing (C-39), general building (B), and electrical (C-10) under one roof, one crew, one written warranty.
- Battery retrofits - storage sized for NEM 3.0 economics.
Estimates are always free. One company, one license set - CSLB #1130793. Call (858) 541-1097.
Different installer?
See our guides for Titan Solar Power, Vivint Solar (now Sunrun), SolarCity (now Tesla), and our full orphaned-system guide.
Frequently asked questions
About the author
The McKay Roofing & Solar Crew
Licensed roofers and solar installers (CSLB 1130793), on Southern California roofs since 1981
Read more about McKay Roofing & SolarWant your solar system checked by a licensed crew?
We inspect the array, the production data and the roof penetrations underneath, then put the findings in writing. Estimates are free.
