Altair Solar Filed Chapter 7. Your System Still Needs a Contractor.

The installation warranty has no one behind it. Whatever Altair promised about workmanship, wiring, racking, and roof penetrations ended with the liquidation. That is the practical situation, not legal advice.

Your equipment warranties are a different matter and usually survive. Panels, inverters, and batteries are warranted by their manufacturers - Enphase, SolarEdge, and the module makers are still very much in business. The obstacle is procedural: a claim generally needs a licensed contractor to diagnose the fault, remove the part, and file the paperwork. That is work we do for our customers, and in many cases we can replace failed equipment at no cost to you under the manufacturer's warranty. Our inspection report establishes whether you qualify.

Check your monitoring first. If your portal was registered under Altair's account rather than yours, the alerts may have stopped without any visible sign - the app still opens, the screen still loads, and the numbers quietly stop meaning anything. We re-register monitoring under your own name as a matter of course.

Your loan or lease is untouched by the bankruptcy. It is a separate contract with a separate company and continues on its original terms.

• A $399 solar and roof inspection report, credited toward your job - production audit against what your system should be making, wiring and connector inspection, and a look at every roof penetration the original crew made. Findings in writing.
• Diagnostics and repair under an active C-10 electrical license - failed microinverters, optimizers, arc faults, rapid-shutdown issues, and the manufacturer warranty claims that go with them.
• Monitoring restoration - getting your Enphase, SolarEdge, or Tesla portal registered under your own name so you can see what the system is actually doing.
• Detach-and-reset for reroofs - we hold roofing (C-39), general building (B), and electrical (C-10) under one company, so one crew removes the array, replaces the roof, and reinstalls the system. No finger-pointing between two contractors.
• Battery retrofits - adding storage to an existing array, sized for NEM 3.0 economics if your system is on the newer tariff.

Estimates are always free - no deposit, no pressure. CSLB #1130793.

Many installs were sold by one company and built by another - the installer of record is on your building permit. We keep a guide for each major closed installer in Southern California; the full directory is here. A few of the big ones:

• Titan Solar Power · SunPower · PetersenDean · Sungevity
• Sullivan Solar Power · Freedom Forever · Vivint Solar · Swell Energy

Systems installed in the last stretch before a company fails are worth checking with particular care - crews are thin, corners get cut, and nobody came back for the punch list. A single visit tells you what was actually built, whether any equipment claims should be filed while records are easy to match, and whether the roof under the array is sound. The $399 report is credited in full toward any work you hire us for.