Freedom Forever Filed for Bankruptcy - Who Services Your San Diego Solar System Now?

By The McKay Roofing & Solar CrewJune 1, 20264 min read
McKay Roofing & Solar crew working on a Southern California solar array
Licensed since 1981, CSLB #1130793, serving Southern California.

To be clear about where things stand: this is a Chapter 11 case, not a confirmed liquidation. The outcome of the proceedings - reorganization, sale, or wind-down - is decided in court. What San Diego homeowners are experiencing right now, though, is practical: service requests going unanswered and no local team picking up the phone.

TL;DR

  • McKay Roofing & Solar is not affiliated with Freedom Forever and did not acquire its assets.
  • Three things matter, and they're different from each other:.
  • We offer stranded Freedom Forever customers in San Diego County:.

First things first: McKay is not Freedom Forever

McKay Roofing & Solar is not affiliated with Freedom Forever and did not acquire its assets. We're a San Diego contractor that services the systems its bankruptcy left without responsive local support. Because Freedom Forever operated statewide through dealers rather than a single local branch, thousands of San Diego County homes carry its name on the paperwork - and many of those homeowners now need a servicer that actually operates here.

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What the bankruptcy means for your system and warranties

Three things matter, and they're different from each other:

The workmanship warranty is typically gone. The labor warranty covering installation quality - roof penetrations, flashing, wiring, racking - was a promise from Freedom Forever itself. When an installer enters bankruptcy, that promise typically becomes a claim in the court proceedings rather than a service you can call in. This isn't legal advice, but as a practical matter, homeowners should not expect a truck to show up under the old workmanship warranty.

Manufacturer warranties usually survive. The good news: Freedom Forever's dealers commonly installed Enphase IQ microinverters, REC and Qcells panels, and Tesla Powerwall batteries. Those warranties come from the manufacturers - Enphase's microinverter warranty, REC and Qcells product and performance warranties, Tesla's Powerwall warranty - and they don't disappear because the installer did. They typically run 25 years on panels and microinverters and 10 years on Powerwall. The catch is that manufacturers replace parts; someone still has to diagnose the failure, file the claim, and do the labor. That's the legwork we handle for you - and in many cases we can replace failed equipment at no cost to you under the manufacturer's warranty. Our inspection report tells us whether you qualify.

Your monitoring may have gone dark. If your system's monitoring ran through an installer-managed account, it may have stopped updating - which means a string outage or a failed microinverter can go unnoticed for months while your utility bill quietly climbs. Enphase and Tesla systems can almost always be re-pointed to a homeowner-controlled account; we do this routinely.

If your system is owned by a third party - a lease or PPA through a financing company - that company remains responsible for the system, but many San Diego lessees are finding response times slow. We can still perform diagnostics and coordinate with the finance company on your behalf.

What McKay Roofing & Solar can do for you

We offer stranded Freedom Forever customers in San Diego County:

  • A $399 system and roof inspection report - credited toward your job. We inspect production, wiring, racking, and - because we're roofers first - the penetrations and flashing under your array, and you get the findings in writing.
  • Diagnostics and repair under our active C-10 electrical license, including microinverter, panel, and battery faults.
  • Manufacturer warranty claims handled end to end - we diagnose, document, file with Enphase, REC, Qcells, or Tesla, and perform the replacement labor.
  • Monitoring restoration, moving your Enphase or Tesla monitoring to an account you control.
  • Detach-and-reset for reroofs. If your roof needs replacement, one crew removes the array, reroofs, and reinstalls - no finger-pointing between a roofer and a solar company.
  • Battery retrofits, including adding Powerwall storage to an existing Freedom Forever-installed array.

One company, one license set - B, C-10, and C-39 - so the roof and the solar are never someone else's problem. McKay's roots in San Diego construction go back to 1981. CSLB #1130793.

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The McKay Roofing & Solar Crew

Licensed roofers and solar installers (CSLB 1130793), on Southern California roofs since 1981

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