Infinity Energy filed bankruptcy - what their solar customers should know

By The McKay Roofing & Solar CrewJune 1, 20264 min read
McKay Roofing & Solar crew working on a Southern California solar array
Licensed since 1981, CSLB #1130793, serving Southern California.

McKay Roofing & Solar is not affiliated with Infinity Energy and did not acquire its assets. We're a San Diego contractor that services the systems its bankruptcy left without support.

TL;DR

  • McKay Roofing & Solar carries B (General Building), C-10 (Electrical) and C-39 (Roofing) on one active license - CSLB #1130793 - which covers the full stack of problems an orphaned system develops:.
  • Every stranded-installer story ends the same way: a customer with a question and a phone number that doesn't ring.

What the bankruptcy means for your system

  • The workmanship warranty is typically gone. The promise covering how your system was installed - the mounting, the wiring, the roof penetrations - was Infinity Energy's, and a bankruptcy typically leaves it unenforceable. If you believe the installation itself was defective, California's CSLB has consumer resources, and bankruptcy courts publish claims deadlines - but neither fixes the system on your roof.
  • Manufacturer warranties usually survive. The panels, inverters and batteries on your roof carry their own manufacturer warranties, typically 10-25 years from the install date, honored by the manufacturer directly. What you lost is the company that used to handle those claims for you - the diagnosis, the paperwork, the replacement labor. In many cases we can replace failed equipment at no cost to you under the manufacturer's warranty - our inspection report tells us whether you qualify.
  • Monitoring may have gone dark. If your production reporting ran through an Infinity-managed account, it may have stopped when the company did. Your system is probably still producing - but nobody's confirming it.

Want your roof checked before panels go up?

Free inspection across Southern California, with photos of exactly what we find.

What we do for Infinity-installed systems

McKay Roofing & Solar carries B (General Building), C-10 (Electrical) and C-39 (Roofing) on one active license - CSLB #1130793 - which covers the full stack of problems an orphaned system develops:

  • $399 system and roof inspection report - an honest read on what your system needs, in writing, including when the answer is "nothing yet." Credited in full toward any work you hire us for.
  • Diagnostics and repair under an active C-10 electrical classification: inverter faults, panel failures, arc-fault trips, wiring and connection issues.
  • Monitoring restoration - moved to an account you control, so no company's fate can dark your dashboard again.
  • Manufacturer warranty legwork - we identify the failed component, file the claim and do the labor.
  • Detach and reset for reroofs - when the roof under the array reaches end of life, one company removes the panels, replaces the roof and reinstalls them, with roofing and electrical on the same license and one written warranty across the whole job.
  • Battery retrofits - adding storage to an existing system, sized for today's net billing rules.

A number that answers

Every stranded-installer story ends the same way: a customer with a question and a phone number that doesn't ring. Ours does - (858) 541-1097. We're a San Diego contractor with an active license you can verify with the state in thirty seconds, and every repair we make carries our own written warranty. If you can find your original Infinity Energy contract or system spec sheet, have it handy - equipment brands and install dates make warranty claims faster - but we can work from just your address and a description of the problem.

Frequently asked questions

About the author

The McKay Roofing & Solar Crew

Licensed roofers and solar installers (CSLB 1130793), on Southern California roofs since 1981

Read more about McKay Roofing & Solar

Want your solar system checked by a licensed crew?

We inspect the array, the production data and the roof penetrations underneath, then put the findings in writing. Estimates are free.

Keep reading