If the company that installed your panels or your roof no longer answers the phone, you own what the industry calls an orphaned system: work that's still on your house, with no contractor of record behind it.
We service orphaned roofs and solar systems across San Diego County. We're not affiliated with any failed company and didn't acquire anyone's assets - we're a local contractor, at this since 1981, that picks up where they left off.
TL;DR
- The workmanship warranty is typically gone.
- Estimates are always free.
- Several of the guides above cover companies whose customers are in Riverside County, Orange County, or Los Angeles County.
- An unmonitored system can underproduce for months without anyone noticing - and lost production is money you paid for, often while a loan payment continues either way.
What a contractor's closure actually means
The workmanship warranty is typically gone. The promise that covered roof penetrations, flashing, wiring, and racking usually has no company left to honor it. (That's the practical reality, not legal advice.)
Manufacturer warranties usually survive. Shingle and roofing-material warranties run from the manufacturer to you. Panel, inverter, and battery warranties come from Enphase, SolarEdge, and the module makers - all healthy, operating companies. The catch: filing a claim usually requires a licensed contractor to diagnose the failure, pull the part, and complete the paperwork. We handle that legwork for our customers, and in many cases we can replace failed equipment at no cost to you under the manufacturer's warranty. Our inspection report tells us whether you qualify.
Your monitoring may have quietly gone dark. If your installer set up Enphase Enlighten or SolarEdge monitoring under its own account, alerts may have stopped the day it closed. Plenty of orphaned systems underproduce for months before anyone notices.
Your loan or lease didn't go anywhere. Financing survives the contractor's failure - which is exactly why a dead system or a leaking roof deserves urgency.
How we take over
- A $399 roof and solar inspection report - credited toward your job - production audit, wiring and connector inspection, and a look at every flashing detail and roof penetration the original crew made, with the findings in writing.
- Diagnostics and repair under an active C-10 electrical license - failed microinverters, optimizers, arc faults, rapid-shutdown issues, and the manufacturer warranty claims that go with them.
- Roof leak repair and replacement - under our own written warranty, from a company that's been here since 1981.
- Monitoring restoration - getting your Enphase or SolarEdge portal back under your control.
- Detach-and-reset for reroofs - roofing (C-39), general building (B), and electrical (C-10) under one license, so one crew removes the array, replaces the roof, and reinstalls the system without finger-pointing between two contractors.
- Battery retrofits - adding storage to an existing array, sized for NEM 3.0 economics.
Estimates are always free. One company, one license set - CSLB #1130793. Call (858) 541-1097.
Want your roof checked before panels go up?
Free inspection across Southern California, with photos of exactly what we find.
Find your company
Solar installers
- Titan Solar Power
- SunPower
- PetersenDean
- Sungevity
- Sullivan Solar Power
- Kuubix Energy
- KOTA Energy Group
- Infinity Energy
- Horizon Solar Power
- OneRoof Energy
- Freedom Forever
- Sunnova
- Vivint Solar (now Sunrun)
- SolarCity (now Tesla)
Roofing contractors
- RSI Roofing
- Sears Home Improvement
- Secure Roofing & Solar
- PetersenDean Roofing
- Bolt Roofing (East County)
- Bellator Roofing
Outside San Diego County
Several of the guides above cover companies whose customers are in Riverside County, Orange County, or Los Angeles County. We now keep a dedicated page for each area: Orange County · Riverside County & the Coachella Valley · Los Angeles County. We are based in San Diego and licensed statewide (CSLB #1130793) - call and we will tell you plainly whether we can get a crew to you.
Financed through Mosaic?
Mosaic did not install anything - it financed installs done by hundreds of contractors, many of which are now gone. If your loan moved to a new servicer and your installer is unreachable, start here: Mosaic solar loan customers.
Don't see yours, or not sure who actually did the work? Many solar installs were sold by one company and built by another - the contractor of record is on your permit. Call us and we'll help you figure out who did it and what to do next.
Why act now rather than wait
An unmonitored system can underproduce for months without anyone noticing - and lost production is money you paid for, often while a loan payment continues either way. A roof with a workmanship problem doesn't announce itself until water is already inside. A one-visit inspection tells you whether your system is earning its keep, whether equipment or materials claims should be filed while records are easy to match, and whether the roof is sound - and the $399 report is credited in full toward any work you hire us for.
Frequently asked questions
About the author
The McKay Roofing & Solar Crew
Licensed roofers and solar installers (CSLB 1130793), on Southern California roofs since 1981
Read more about McKay Roofing & SolarWant your solar system checked by a licensed crew?
We inspect the array, the production data and the roof penetrations underneath, then put the findings in writing. Estimates are free.
